1. Electrical Services

2. Air and Water Services

1. Electrical Services

I've never done this before -- how do I determine how much power I’ll need to order?

Calculate your electrical needs by adding the amperage (amps) or wattage (watts) of the equipment requiring power. This would include lighting not on your service order.

Where will my power be located?

Inline and peninsula booth power is generally located along the back center curtain wall, unless you request the power to be distributed from this main location (drop) to other locations in the booth.

Island booths will have the main power drop installed at the location requested by you. This main drop must be indicated on a scaled floor plan. Neighboring aisles and booths should also be included on this floor plan. Should no floor plan be provided, the main drop will be installed in your booth at our discretion.

What if I need power in one or more additional locations?

Supply Hi-Tech Electric with a floor plan of your booth showing the exact outlet locations needed, and the amount of electricity designated at each one.

Feel free to download any of these scaled grids for your convenience: 10x10, 10x20, 10x30, 20x20, 20x30, 20x40

If a different size grid is needed, please let our Exhibitor Services Department know.

How do I order 24-hour power?

Place an asterisk (*) next to the item(s) ordered, and double the listed amount according to the advance or post-deadline date.

Do I need a floor plan for lighting?

All lights require a floor plan for placement and focusing.

Where do I go for assistance at the show site?

Hi-Tech Electric will have an electrical service desk stationed with the other contractors at the general contractor service center.

Will my international equipment be compatible with U.S. power source connections?

Please call our office in Hayward, California (510-293-6151 ext. 227) or Washington, DC (202-249-3600) for technical support.

Can I bring my own extension cords or power strips?

Any extension cords or power strips that are not provided by Hi-Tech Electric are subject to inspection, and may not be placed under any carpet or flooring. These items are also available to rent at show site. Our electrical service desk will provide them.

How do I know if my booth requires labor and materials?

Since all island booths stand alone, they require electricity to be brought to a main drop location from the closest power source in the exhibit hall. Therefore, a minimum one-hour labor charge (per technician) is applied for installation. Materials used to complete the installation are determined on site.

Any booth requesting multiple outlet locations (power distribution) will require a minimum of one hour of labor (per technician) for installation. Materials used to complete the installation are determined on site.

Any booth with a service order for a 208V motor and equipment outlet will require a minimum of one hour of labor (per technician) to configure the connection. Materials used to complete the installation are determined on site.

Please complete the Labor Request For Electrical Distribution located on the reverse side of the service order form.

How can I get an invoice of my electrical charges?

A detailed invoice will be available upon request at the electrical service desk at show-site. If a pre-event invoice is required, please contact our corporate office in Hayward, California.

What is "dismantle labor"?

Dismantle labor is charged for all booths with installation work orders. The fee is one half (1/2) of the total installation charges.

How is payment made to Hi-Tech Electric?

Full payment for all items ordered from the electrical or plumbing service order form is required 30 days prior to the event in order to process installation. Any additional charges will be invoiced at show site.

• The correct credit card billing address must be on the service order form, complete with city, state, and zip code
• Purchase orders are not accepted as payment. Please call or E-mail our accounting department in Hayward, California.

510-293-6151 ext 223 accounting@hi-techelectric.com

What if another company is paying for my electrical services?

A THIRD PARTY CREDIT CARD AUTHORIZATION FORM must be submitted with the Service Order.

How do I send a wire transfer payment from another country?

Please e-mail your request for our banking information to: accounting@hi-techelectric.com

Thank you for allowing Hi-Tech Electric to be the electrical service provider for your event!

2. Air and Water Services

How do I order compressed air lines?

• Determine how many pieces of equipment will require a separate compressed air line in your booth.
• If you require more than one outlet, order the first outlet at the appropriate rate from item "1. a." under "Description of Service" in our plumbing services form.
• Each additional outlet is to be ordered from item "b." This is based on the floor distribution for the additional outlets.
• Determine your CFM (cubic feet per minute) requirements and include this information. It can be located on the equipment itself. If this information is not available to you, contact us via telephone, fax or e-mail with the names of the particular equipment, and a technician will advise you on the CFM requirements.
• The size and number of connection must be included.

How do I order water lines?

• Determine how many pieces of equipment will require a separate water line connection in your booth.
• If you require more than one water line outlet, order the first outlet at the appropriate rate from item "2. a." under "Description of Service" in our plumbing services form.
• Each additional outlet is to be ordered from item "b." This is based on the floor distribution for additional outlets.
• The size and number of connections must be included.

How do I order drain lines or continuous water/drain?

• Determine how many pieces of equipment will require a separate drain line connection.
• If you require more than one drain line outlet, order the first drain line at the appropriate rate from item "3.a." under "Description of Service" in our plumbing services form.
• Each additional outlet is to be ordered from item "b." This is based on the floor distribution for additional outlets.
• The size and number of each connection must be included.
• Fill and drain requirements are based on how many gallons of water each fill and drain requires.
• Please order a separate fill and drain for each piece of equipment.